Frequently Asked Questions
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You can easily track your order using this link and fill out all your information on this page.
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The average delivery time is 5-10 days, as our products are shipped directly from the supplier to you. This unique business model allows us to save on storage and transport costs, offer lower prices, and cover the shipping costs ourselves.
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In 99% of cases, orders arrive within the expected timeframe. However, delays can occasionally occur during the shipping process. You can check your order status
Click here Track your order -
We work with multiple suppliers, so items in your order may be shipped separately. Missing products usually arrive within 2-3 days. Our apologies for the inconvenience.
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If you’re not satisfied with your order, you can exchange or return it within 14 days of receipt. Items must be in original condition, with all labels and tags attached and show no signs of use.
Return shipments must include a Track & Trace code. The sender is responsible for the shipment. Once we receive your returned items, we’ll refund the purchase amount to your account within 14 days.
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Go to our Track my Order page, enter your email address and order number, and follow your package.
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We cover all shipping costs for your order.
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Track my order information becomes available once your package reaches the shipping company. Please note that there may be a short delay.
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We strive to ensure that all customs charges are covered in advance. However, if any additional fees are imposed by customs authorities, these will be the customer’s responsibility.