Exchange & Returns

You can return your order within 14 days of receipt, and we will ensure the purchase amount is credited to your account within five working days after receiving the return

Easy returns in four simple steps

step 1

Contact us

Reach out to us at info@pilateshomeboard.com and explain why you wish to return the product

step 2

Fill out the return form

We will send you a return form by email. Complete the form and include it with the product to be returned.

step 3

Send your order back

Send the items along with the completed return form to the address provided on the return form. Make sure to include a Track & Trace code with your package. As the sender, you are responsible for the shipment, and we want to avoid any misunderstandings.

step 4

Receive your refund

Once we have received and inspected the package, we will ensure the purchase amount is credited to your bank account within five working days.